Privacy Policy

Last updated: 29/05/2025

This Privacy Policy describes how International Network of Smart Cities (RICI) (hereinafter, "RICI" or "we") collects, uses, stores, and protects the personal data of visitors and users of the website redciudad.org (hereinafter, "the Site"). As a non-profit organization dedicated to promoting sustainable development and innovation in cities across Latin America, we are committed to ensuring the confidentiality and security of the personal information entrusted to us.

1. Data Controller

International Network of Smart Cities (RICI), located at Tower 1, 15A Floor, between Prol. Bernardo Quintana and Marqués de la Villa del Villar del Águila, Querétaro, Mexico. Contact: info@redciudad.org.

2. Data We Collect

The Site only collects the information that users voluntarily provide when completing the contact form. This data may include:

Contact information: full name, email address, phone number, and organization/institution.
Access and usage data: IP addresses, browser type, pages visited, time spent on the Site.

We do not collect newsletter subscription data, memberships, or financial information.

3. Purposes of Processing

Handling inquiries or requests: responding to questions submitted through the contact form.
Generation of anonymous statistics: preparing internal reports on user traffic.
Continuous improvement of the Site.

Once we have responded to the contact request, the contact information is automatically deleted.

4. Cookies and Tracking Technologies

Analyze web traffic and browsing behavior for statistical purposes.
Remember language preferences and accessibility settings.
Improve the performance and browsing experience.

5. Sharing Information with Third Parties

RICI does not sell, rent, or share personal information with third parties for commercial or marketing purposes. We may share anonymous user data with web analytics service providers solely for statistical purposes.

6. Security Measures

Encryption of sensitive information in transit (SSL/TLS).
Role-based access policies and authentication controls.
Periodic backups and contingency plans.
Periodic security audits.

7. Data Retention

Contact data is retained only until the request is processed and answered. Anonymous browsing data is retained for a maximum period of 12 months.

8. Changes to the Privacy Policy

We reserve the right to update or modify this Policy at any time. Any update will be published on this same page with the new "Last updated" date.